FREQUENTLY ASKED QUESTIONS

How Long Do Pre-Glued Lashes Last?

Thanks to our unique Pre-BondTM formula, our pre-glued lashes offer up to 7 days of
wear (sometimes longer) — no extra glue needed.

WHY my lashes won't stay on?

Skincare, sunscreen, eye cream, or natural oils can break down the adhesive quickly.Solution:Clean your eyelids and natural lashes with micellar water before applying. This will make application easier and help the lashes last longer — up to 7 days with proper care. Avoid using oil-based cleansers or products around the eye area.

Can I apply the lashes on waterline?

Yes, you can apply pre-glued lashes close to the waterline or touching waterline, as long as you feel comfortable and don’t feel the lashes.However, it’s not recommended for long periods of time — the moisture on the waterline can break down the adhesive faster, reduce wear time, and may cause irritation. For the best hold and comfort, place the lashes slightly above the waterline on the skin of your lash line.

How do I map the Cluster Lashes?

Please visit our lash mapping guide.

Can I Shower with my Pre-glued Lashes?

Yes — you can shower and cleanse your face while wearing pre-glued lashes.
To get the best wear out of them, keep these tips in mind:


● Avoid direct water contact for the first 24–48 hours after application
● When wet, don’t rub the lashes — let them air dry, then re-clamp if needed
● For cleansing around the eyes, use a cotton swab to gently clean tricky
areas
● To remove makeup from the lashes, dab gently with a water-dampened
cotton swab
● Avoid oil-based products near the eyes — oils can break down the
adhesive

Can You Feel Them on Your Eye?

Absolutely not.
Our Pre-Glued Cluster Lashes are designed to feel completely weightless and
comfortable.
If you do feel them while wearing, chances are they’ve been applied too close to the
waterline (near your eyeball). Simply remove and reapply, placing them slightly
above the waterline for a seamless, comfortable fit.

Are Pre-Glued Cluster Lashes Reusable?

Yes! You can reuse your Pre-Glued Cluster Lashes — just be sure to replace the
glue strip first.
For step-by-step instructions, refer to “How to Replace Cluster Glue Strip.”

What If I’m Allergic to the Glue?

Our lash adhesive is made from non-toxic, gentle ingredients and is suitable for
most users. However, in the unlikely event you experience an allergic reaction,
please contact us at customerservice@laurevelash.com to arrange a full refund.
You’ll just need to:

● Return the product(s) to us
● Cover the return shipping cost
Your comfort and satisfaction are our priority. 💛

Why Do I Feel Stickiness When Clamping?

If you’re feeling stickiness while clamping, it’s likely due to clamping too hard or too
close to the adhesive strip.
Here’s how to avoid it:
● Use quick, gentle clamping movements — don’t press too hard
● Clamp halfway up the lash, not directly on the pre-glued strip
● Ensure your clamping tool is clean and free from sticky residue
These simple adjustments will help keep your lashes neat and extend their wear.

Why Do I Feel Stickiness After Applying Pre-Glued Lashes?

If you notice a slight stickiness after applying your pre-glued lashes, it could be due to:
● Having fewer natural lashes, which means more of the adhesive may come
into contact with your skin
● Wearing a lighter lash style with fewer fibers, which can expose more of the
glue strip
Tip: Lightly dab a small amount of translucent powder over the sticky area to
reduce the tackiness and improve comfort.